Privacy Policy

Last updated: October 8, 2026

Introduction

Arclium LLC ("we," "our," or "us") is committed to protecting your privacy and handling all data with the care and rigor appropriate to the clinical research environment. This Privacy Policy describes how we collect, use, and safeguard information when you visit arclium.com or engage our clinical data science and consulting services.

As a company that operates in the pharmaceutical and biotechnology sector, we understand the sensitivity of health-related and clinical data. We take our data stewardship obligations seriously.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Submit an inquiry through our contact form (name, work email, company name, service area of interest, description of your needs)
• Communicate with us via email or phone regarding potential or active engagements
• Enter into a consulting or service agreement with Arclium LLC
• Subscribe to any communications or updates from Arclium

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time on site, and navigation paths
• Referring website addresses
• Technical request information retained by our hosting and email providers for operation and abuse prevention

Clinical Trial Data

Do not send participant data, medical records, credentials, or confidential study files through the website inquiry form. Clinical data transfers require an agreed channel and engagement-specific controls.

When Arclium LLC provides clinical data management, data science, or review services (including ClinDRA™ and ClinDOC™), we may access or process clinical trial data and study documentation on behalf of our clients. This data is governed by:

• Separate Data Processing Agreements (DPAs) or service agreements with each client
• Applicable regulations including HIPAA, GDPR, FDA 21 CFR Part 11, and ICH E6(R3) GCP guidelines
• Agreed data handling and AI permissions for the specific client engagement

Clinical trial data is never used for any purpose beyond the specific services contracted with the sponsoring organization. We do not mine, analyze, or use client clinical data for our own benefit or for any other client.

How We Use Your Information

We use information collected through this website to:

• Respond to your inquiries about our clinical data consulting services
• Evaluate potential engagement fit and scope
• Communicate about active or proposed projects
• Improve our website and understand how visitors use it
• Comply with legal and regulatory obligations
• Send relevant communications, with your consent

Information Sharing

We do not sell your personal information. We may share your information only as follows:

• Service providers: Third-party vendors who assist with website hosting, email delivery, and abuse prevention (including Microsoft Azure for hosting and Resend for inquiry email). These providers are contractually obligated to protect your data.
• Legal requirements: When required by applicable law, regulation, court order, or to protect the rights and safety of Arclium LLC or others
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to the receiving party honoring this Privacy Policy

Data Security

We apply security practices commensurate with the sensitivity of data handled in the clinical research context. This includes encrypted data transmission (TLS), access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to our legal retention obligations)
• Opt out of marketing or non-essential communications
• Object to or restrict certain processing of your data
• Data portability (where applicable)

To exercise any of these rights, please contact us at support@arclium.com.

California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. Arclium LLC does not sell personal data.

GDPR — European Data Subjects

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the lawful basis of legitimate interests (responding to inquiries, improving our services) or, where applicable, contract performance. For any data subject rights requests under GDPR, contact us at support@arclium.com.

Cookies and Analytics

This version of our marketing website does not load Google Analytics, advertising trackers, or non-essential analytics cookies. Hosting and email providers may process technical request information to operate their services and prevent abuse.

Third-Party Links

Our website may contain links to third-party websites (e.g., publications, regulatory bodies, partner organizations). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

Children's Privacy

Our website and services are directed exclusively to business professionals in the pharmaceutical and biotechnology industries. We do not knowingly collect personal information from individuals under 18 years of age.

Data Retention

We retain contact and inquiry information for as long as necessary to respond to your inquiry and maintain our business relationship, or as required by applicable law. Clinical trial data processed under service agreements is retained and deleted in accordance with the terms of those agreements and applicable regulatory requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be noted with an updated "Last updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

Arclium LLC
Email: support@arclium.com